System Support Engineer

Employer: rinf.tech
Domain:
  • Customer Support - Client Service
  • IT Software
    • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Cluj Napoca
  • Timisoara
    • nationwide
    Updated at: 28.11.2024
    Remote work: Remote
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    Short company description

    Rinf.tech is a technology solutions and software services company founded in 2006 in Romania, grown from a small local company into a global organization with 600+ engineers and 8 Delivery Centers in Europe and North America (Romania, Bulgaria, Ukraine, Turkiye, and Mexico).

    Drawing on the Engineering Excellence principle, we harness 18 years of expertise and cutting-edge technologies to deliver a powerful blend of Product & Technology Strategy, Automation & Digitalization, and unique business differentiators for blue-chip companies and SMBs across diverse industries and domains, with core practice areas in Digital Products and Platforms, Automotive, and R&D Embedded Systems.

    At rinf.tech, you’ll encounter a friendly team of individuals who are passionate about pushing the boundaries of technology. RINFers are driven by curiosity, eager to learn from one another, and committed to exploring and reshaping the tech landscape. We’ve cultivated an inspiring environment where creativity thrives, ideas are shared freely, and together, we craft innovative products that make a real impact

    Requirements

    Degree in Computer Science or comparable qualification
    Great collaboration with all involved teams
    Ability to communicate and collaborate efficiently
    Good organizational skills
    Decision-making skills
    High degree of involvement and responsiveness in addressing unforeseen situations
    Advanced knowledge of MS Windows operating systems
    Good knowledge of relational databases and MySQL
    POS system knowledge (hardware, peripherals, OPOS, drivers, configuration) would be an advantage
    Ability to manage complex tasks in parallel
    Ability to understand and prioritize the needs of the customer

    Responsibilities

    Resolving in a timely manner the requests provided by the users/customers and provide feedback
    Evaluate and solve technical problems
    SQL database operations and maintenance
    Install OS and specific applications for cash registers and servers
    24/7 Monitoring & proactive maintenance for the checkout area using specific software and handling
    Remote desktop troubleshooting

    Benefits

    • Medical subscription
    • Bookster subscription
    • Flexible work schedule
    • Laptop
    • Meal vouchers
    • Holiday vouchers
    • Cultural vouchers
    • Gift vouchers

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    Completing the web form for a new account on hipo.ro takes 2 minutes or you can go even faster by importing your data from Facebook or Linkedin.

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