Advisor with English - Brasov (medium English skills)

Scurta descriere a companiei

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

#FriendsWorkingTogether

Cerinte

Responding promptly to customer inquiries. Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone. Communicating with customers through various channels. Keeping record of customer interactions, comments and complaints.

Benefits:
-Performance bonuses
-Employee referral bonuses
-Meal Tickets
-Medical subscription
-A 7card subscription
-The opportunity to take your career to the next level and apply for a middle / upper management position in CGS

Responsabilitati

So, if you have the following, make sure to let us know!
Good English skills. Detail oriented. Available to work afternoon and night shifts. Work experience in customer support will be considered an advantage but it's not mandatory as we provide necessary training. Communication and negotiation skills.

Alte informatii

The American company CGS (Computer Generated Solutions) is one of the most important providers of outsourcing solutions present since 2006 on the Romanian market, being listed in the top 15 best companies in this field, in the world.

The company provides services in 22 foreign languages, with 6 support centers in: Bucharest, Brașov, Târgu-Jiu, Miercurea-Ciuc, Galați and Constanța.

The company’s more than 3,500 employees interact daily with clients from Romania, Germany, the United Kingdom, Spain and other European countries, as well as from the United States or Canada. The main services offered are customer care, technical support, help desk, telesales and other outsourced services.

The client portfolio includes companies in the Forbes Top 500, as well as top European companies. We offer intensive training sessions: more than 90% of CGS Romania’s managers started in our company on entry-level positions.

Beneficii

• Bonus de performanta
• Abonament medical
• Abonament stomatologic
• Abonament la sala sport
• Training-uri
• Cursuri
• Decontarea transportului
• Program de lucru flexibil
• Teambuilding-uri / excursii
• Petreceri/evenimente companie
• Tichete de masa