Product Delivery Manager

Short company description

What do you call it when 3 billion people use your products in a single day? We call it just a normal day!

We see big potential in life’s little moments. Brushing teeth. Washing hair. Showering. Shaving. Caring for the baby. Cleaning the house. Doing the dishes, and the laundry. We make the products that help make these moments a little easier.

Procter & Gamble is a global company. We are the largest company in the world in the Fast Moving Consumer Goods (FMCG) industry. We manufacture over 60 brands (such as Gillette, Pampers, Ariel, Pantene, Old Spice, Blend-a-Med, Bonux, Head&Shoulders, Always, Fairy) to nearly 5 billion customers, competing in 160 marketplaces. More than 130 000 employees in more than 80 countries worldwide work every day to provide products of superior quality and value to the world's consumers.

Requirements

Job Qualifications

Bachelor’s degree in Business, Marketing, Product Management, Engineering or a related field. A Master’s degree or relevant certifications can be an advantage

3-5 years of experience in product management, product engineering, customer success, project management or a related field

Experience in a customer-facing role, particularly in a SaaS or technology environment

Familiarity with product management tools (e.g., Azure, JIRA)

Relevant certifications, such as PSPO, PSM I, Product/Project Management certifications, or Customer Success certifications - nice to have

Responsibilities

Product Delivery Manager will be responsible for the delivery and success (value) of a Digital Product in the I4.0 Manufacturing Data Flow (MDF) space by bridging the gap between GBS and the sites.

End-to-End Product Delivery: Lead the complete delivery process of a digital product, ensuring timely and quality releases from inception to deployment on the site

Project Planning and Coordination: Develop and manage project plans, timelines, and resource allocation for digital product initiatives, coordinating with cross-functional teams including development, design, and marketing

Stakeholder Engagement: Collaborate with stakeholders (including customers, internal teams, and upper management) to make sure deliverables are met, provide updates, and ensure alignment on project goals and outcomes. Communicate in a timely manner roadblocks pertaining to the overall adoption target of the digital product

Customer Onboarding and Training: Oversee the onboarding process for customers, developing and delivering training sessions and materials to facilitate product adoption and maximize user engagement

Performance Monitoring and Reporting: Define and track key performance indicators (KPIs) for product success and delivery efficiency, providing regular reports and insights to stakeholders

Continuous Improvement: Collect and analyze user feedback and performance data post-launch to identify areas for improvement, advocating for product enhancements and optimizations

Risk Management: Identify potential risks in the delivery process and develop mitigation strategies to ensure project objectives are met without compromising quality

Technical Oversight: Work closely with technical teams to ensure that product specifications are met and that any technical challenges are addressed promptly during the delivery process

Customer Relationship Management: Build and maintain strong relationships with customers/sites, acting as a trusted advisor to understand their needs and ensure their success with the product

Market and Competitive Analysis: Stay informed about market trends and competitive landscape to inform product strategies and enhance delivery processes

Other info

Becoming part of P&G, you will benefit of

Competitive salary package, annual bonus, and vacation bonus

Private medical insurance & life insurance & 24 Hours Accident Insurance

Stock Ownership Plan - You have the opportunity to buy P&G shares quoted on the New York Stock Exchange to participate in the profits of the Company and the company will match part of the investments

Flexible working schedule & Hybrid Work from Home/Work from Office option

Meal allowance and access to our private canteen

Sports Program – will allow you to reimburse sport activities

Dental & Glasses Plan - will allow you to reimburse dental and ophthalmological care

Access to a variety of learning and development platforms

Employee Assistance Program – confidential expert guidance and specialist support on any work, wellbeing, emotional, financial, physical or family issue.

About us

We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivalled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.