Product Management Internship - 8X8

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. 

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Location: Hybrid (based in Cluj-Napoca, Romania)
Internship Period: 21st July – 26th September 2025
Schedule: Full-time (8 hrs/day, Monday to Friday)

Essential Criteria:  

• Proficiency in English is required, as the internship involves communication and collaboration in English

• Candidates must be based in Cluj-Napoca or able to relocate and work from Cluj-Napoca for the duration of the internship

• The hybrid setup includes at least one in-office day per week, with additional in-office time for onboarding, training, or team collaboration. Our office is located in Cluj-Napoca.

Why You Should Join Us
At 8x8, we don’t just build products; we build possibilities. This internship offers you a chance to learn from the best while making a tangible impact. You’ll be part of a dynamic team that values fresh perspectives, helping shape the future of tech. This is your opportunity to gain hands-on experience, learn cutting-edge tools, and contribute to innovative 8x8 projects & products that drive real-world change.

What’s in It for You?

• Learn from the Best: Work alongside seasoned colleagues, learning from their expertise and applying it to real-world projects.

• Make an Impact: Your work will directly contribute to innovative 8x8 products that reach real users.

• Hybrid Flexibility: Enjoy the balance of working both remotely and in the office, optimizing productivity and collaboration.

• Gain Access to LinkedIn Learning: Get free access to courses and certifications that will boost your expertise and set you apart.

• Get Paid to Grow: Receive competitive pay and other benefits while gaining invaluable experience and sharpening your skills.

• Turn Your Internship into a Career: If you excel, this internship could evolve into a permanent role, laying the perfect foundation for your career.

What We’re Looking For
We believe great talent comes in many forms. Here’s what we’d love to see:

• User-Focused Mindset – Shows genuine curiosity for understanding customer needs and pain points Familiarity with basic research methods such as surveys, interviews, and usability tests.

• Basic Analytical Skills – Comfortable interpreting simple data or feedback to identify and propose solutions.

• Effective Communicator – Speaks and writes clearly, ensuring teammates stay aligned on tasks and goals.

• Organized & Efficient – Manage tasks, meet deadlines, and prioritize work appropriately.

• Team & Stakeholder Coordination – Eager to learn how to align different groups (e.g., engineering, design) and manage expectations.

• Adaptability & Growth Mindset – Quick to apply feedback, learn from mistakes, and pivot when necessary.

Bonus Points:

• Basic Technical Literacy – Curious about how software is built and willing to learn fundamental concepts.

• Market Awareness – Interested in researching trends and understanding competitor offerings.

• Business Curiosity – An appreciation for how product decisions can impact revenue and overall strategy.

What You’ll Be Doing

You’ll collaborate with seasoned product managers and engineers, tackling exciting challenges and building innovative products. Here’s a glimpse of what you’ll dive into:

• Writing User Stories & Requirements – Practice translating ideas into clear, actionable documentation for the development team.

• Conducting Basic User Research – Learn to gather feedback through surveys, interviews, and usability tests to inform product decisions.

• Data Gathering & Analysis – Track product metrics (e.g., usage, retention) and use insights to guide prioritization.

• Collaborating with Cross-Functional Teams – Coordinate with engineering, design, and marketing to ensure smooth execution of product initiatives.

• Roadmap & Backlog Management – Help maintain a prioritized list of features, track progress, and adjust plans based on stakeholder feedback.

How to Apply 

• Step 1: Submit Your Application
  Applications are open from 21st Feb - 14th March

• Step 2: Take the Technical Test
  If applicable, you’ll complete a short technical assessment between 28th Feb - 14th March)

• Step 3: Meet the Team
  Interviews will take place between 17th Mar - 4th April.

• Step 4: Receive an Offer
  If you’re selected, we’ll send you an official offer to join our team!

Let’s Build Something Extraordinary Together

This is your chance to work with a team that’s bold, innovative, and not afraid to challenge the status quo. If you’re ready to grow, learn, and leave your mark on the world of software, apply now.

We’re excited to see what you’ll create.