B2C Sales Team Lead - Spanish Speaker

Short company description

AUTO1 Group – Europe’s leading digital automotive platform
As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, wirkaufendeinauto.de and AUTO1.com we have exactly the right solution for private customers as well as our 60.000+ B2B partners – operating in more than 30 European countries.
We move fast and love a good challenge. 6,000 employees with more than 90 nationalities: with our strong team, flat hierarchies, and fast decisions we’ve grown to become Europe’s clear market leader and don’t plan on stopping anytime soon.
Join us, building the best way to buy and sell cars.
#choosechallenge

Requirements

What we expect from our new colleague:

•Fluency in both Spanish & English languages;
•A proactive, customer-first mindset combined with adaptability and passion for tackling new challenges;
•Curiosity, eager to grow with a solution oriented “Can Do” attitude;
•Proven experience in Customer service, Telesales or another similar area, with a strong background in managing and developing teams;
•Expertise in using Contact Center related software for handling inbound/outbound calls, Excel/Gsheet;
•Empathetic leadership style, excellent communication and coaching skills;
•The ability to foster a motivated, cohesive team.

Responsibilities

Your New Role:

•Develop, coach and motivate your team, to be successful in achieving their sales targets;
•Contribute to process improvement to help your teams overachieve goals;
•Coach and help your team using proven leadership methodologies to ensure alignment with sales targets growth objectives across multiple customer segments;
•Collaborate closely cross-department to ensure consistent and continuous efficient service delivery.

Other info

What you can expect from us:

•A learning and growth environment (leadership and operational trainings);
•Implication and support in delivering department projects and process improvement;
•A nice office just 1 minute away from Pipera metro station;
•A dynamic and transparent team atmosphere;
•Private health insurance via Medicover.