Back office with English (Work from home)

You will be working in a new team serving our global client, a world-leading social media platform that allows users to create and browse videos.︀︋︇️︄︊︉︋​︂︆︄︄​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎

What we expect:

• Advanced level of English
• Experience within data annotation/ labeling-related fields will be considered a plus
• Availability to work remote, full-time, in rotating shifts, 08:00 - 22:00, Monday - Sunday
• Attention to details, with a focus on accuracy and consistency in content evaluation.
• Strong time management skills and motivation to exceed expectations
• Excellent analytical skills with the ability to handle complex and sensitive issues
• Desire to work in a fast-paced environment
• Highly developed sense of integrity and commitment to customer satisfaction
• Strong self-organization, decision making and analytical abilities

Your daily responsibilities will include:

• 100% backoffice activity
• Reviewing videos and judging videos/ accounts in accordance with the ︁︀​︂︃︃​︈︁​︁︉︂client's ︁︀​︂︃︃​︇︃​︁︃︂processes, policies and guidelines
• Handle and assess sensitive and potentially distressing content with empathy and professionalism
• Responding to the client's inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
• Liaising with the client's internal teams to ensure brand safety, monitoring social media and taking appropriate actions to resolve any situations that may arise during production
• Provide accuracy reports on a regular basis

We offer:

• Work from home, anywhere in Romania
• Stable job - permanent labor contracts
• Above average fixed salary, performance bonuses, extra-payment for weekend shifts
• Monthly meal tickets
• Free access to our modern and fully-equipped employees' gym space in our offices
• International career - paid training and international career opportunities
• Multilingual exposure - improve your spoken and written language skills
• Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
• Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
• Private medical insurance coverage
• Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

Benefits

• Performance bonus
• Medical subscription
• Gym membership
• Trainings
• Courses
• Certifications
• Bookster subscription
• Extra days off
• Teambuildings / trips
• Parties / company events
• Meal vouchers
• Gift vouchers