Senior SAP Basis Engineer

Short company description

We’re expanding in Romania with Spyrosoft, a trusted name in the industry. This partnership strengthens our presence and creates new opportunities for IT professionals.
Together, we are building an integrated IT team focused on infrastructure, cybersecurity, and SAP services from Timisoara. We’re offering a collaborative, growth-oriented environment where professionals can develop, innovate, and make an impact.

Manage Now is a fast-growing company with a strong foundation. Headquartered in Germany and employing around 1,600 people, we specialise in digital workspace, hybrid infrastructure, and SAP-centred business applications. Our company combines the agility of a startup with the expertise and reliability of our legacy.

Requirements

Requirements:
- 5-7 years’ experience
- University degree or equivalent with relevant experience.
- Expertise in Suse Linux and Windows Server versions 2016/2019/2022.
- Strong knowledge of at least 2-3 databases: HANA, Sybase, Oracle, DB2, SQL Server, or SAPDB.
- Experience with SAP landscapes, including system performance monitoring, transport management, and different interfaces like FTP, SFTP, etc.
- Knowledge of Cloud Infrastructure (AWS/Azure/GCP) in relation to SAP.
- Experience in incident management, troubleshooting, and Root Cause Analysis documentation.
- Problem management.
- Escalation management.
- Teamwork and willingness to improve.

Responsibilities

Main responsibilities
● Service delivery for multiple international customers.
● Regular communication and interaction with customers.
● Day to day operation support of SAP systems.
● Performance analysis and tuning of SAP and underlying database and operating system.
● Planning and execution of client and system copies according to customer requirements.
● Installation of SAP and Database patches.
● Analysis and elimination of SAP and database errors.
● Working with multiple teams (OS, DB, Network, Backup, SAP Functional) based on troubleshooting requirement.
● Proactive system monitoring and actions to avoid outages, troubleshoot issues, and manage multiple SAP systems within the landscape.
● Reviewing SAP Security vulnerabilities and implementing the corrections as per the SAP notes.
● Knowledge of different SAP systems like S4HANA, BW, BTP, PI, BO, APO, Solution Manager, SAP Cloud Connector etc.
● Backup and disaster recovery.
● Configure and troubleshoot printers in the SAP environment to ensure smooth operations.
● Oversee transport management and interfaces, ensuring proper connectivity with other SAP and Non-SAP systems.
● Document support activities, track changes, and manage the process for changes, prepare Root Cause Analysis (RCA) for major incidents to prevent recurrence.
● Ensure alignment of SAP systems with business objectives and compliance with organizational standards, policies, and procedures.
● Ensuring compliance with SLAs, managing on-call support schedules, and maintaining 24/7 operational availability.