Customer Experience Specialist

Short company description

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

Requirements

- Fluent in English
- Preferred minimum 2 years experience in the Customer Services field, preferably with expertise in SAP.
- Preferred minimum 18 months experience in the Customer Services field for internal promotions.
- Experience working in a multidisciplinary team.
- Customer-oriented and action-oriented, proactive approach.

Responsibilities

- Proactive engagement in projects and process transitions within the department.
- Successful, timely accounting and lifecycle maintenance of all orders / contracts / projects in the Honeywell systems.
- Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment.
- Responsible for creating / extending materials in SAP operating system.
- Follow-up on approvals for customer creation/extension/ amendment.

Other info

We offer:
- Competitive Salary regularly increased based on your performance.
- Enjoy 25 vacation days per year, plus extra days off for life's special events.
- Meal vouchers.
- Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers).
- Medical Insurance Plan paid by the company.
- Equal opportunity statement