IT Specialist

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Join the Exciting New Team at Imagine Live Romania

We’re thrilled to announce the launch of a brand-new team at Imagine Live Romania, a rising star in the online casino market With a fresh approach to live dealer entertainment, we’re set to make waves in the Romanian market.

Our mission is clear: to captivate players and provide a premium, unforgettable gaming experience that keeps them coming back for more.

Cerinte

- Fluency in English.
- Experience in IT support or a similar role, preferably in a real-time or live operations environment.
- Experience in technical support, equipment maintenance, or similar roles, ideally in a gaming, casino, or live operations environment.
- Experience in troubleshooting hardware, networking, and software issues.
- Knowledge of IT infrastructure such as servers, networks, and storage systems.
- Proficiency in troubleshooting IT hardware and software issues.
- Familiarity with system monitoring tools and techniques for proactive issue detection.
- Understanding of cybersecurity principles and IT compliance.

Responsabilitati

- Install, Configure and maintain computer, hardware, printers and network systems within the company;
- Diagnose, resolve and provide daily support to internal staff, addressing technical, hardware and software issues;
-Offer professional assistance and system support to enhance organizational operations;
- Perform root cause analysis and escalate issues when necessary;
- Install, configure, and maintain servers, networks, and computer systems;
- Diagnose network problems, and maintain routers, switches and other networking equipment;
- Install and update enterprise software applications;
- Manage inventory for IT equipment, ensuring proper deployment and usage;
- Troubleshoot software issues and manage software licensing;
- Provide support for various office and productivity software (e.g., Microsoft Office, ERP systems, CRM systems);
- Manage backup solutions for data and systems to ensure continuity in case of failures;
- Maintain detailed documentation of systems configurations, network topologies, and support incidents.

Beneficii

• Abonament medical
• Plata / compensare ore suplimentare
• Zile libere suplimentare
• Teambuilding-uri / excursii
• Petreceri/evenimente companie
• Laptop
• Tichete de masa