Monitoring Engineer

Short company description

At Evolve today we offer complex Human Resources services, from business consulting to headhunting and recruitment. We have extensive experience in finding talented professionals, for a variety of industries, especially in the IT sector.
We started with a dream: to create a Human Resources company with a strong, unique profile on the market, deeply shaped by our core values: commitment to performance, professionalism, a balanced approach and deep satisfaction for our clients.
From that moment, we nurtured special relationships and we continuously evolved, being flexible, but staying true to our values. We aim higher and higher and we invite you to EVOLVE with us!

Requirements

For our business partner, a leading global technology provider that offers complete Software Development, Web, Mobile Development, and IT Consulting, with highly diversified enterprise projects, we are looking for a Monitoring Engineer.



Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
3+ years of experience with monitoring tools, cloud, and VMware virtualization technologies.
Good knowledge of Active Directory, GPOs, DNS, and other Windows core services.
Strong knowledge of IT infrastructure, networking, security, and cloud technologies.
Experience with SolarWinds or similar IT monitoring and management tools.
Ability to communicate complex technical concepts to both technical and non-technical audiences.
Excellent presentation, problem-solving, and interpersonal skills.
Proficiency in scripting and automation (PowerShell, Python, etc.) is a plus.
Experience with cloud-based technologies, e.g. AWS and Azure IaaS, PaaS, and SaaS is a plus.
Familiarity with Microsoft, UNIX, and Linux server OS.

Responsibilities

Analyzing requirements, designing, implementing, and maintaining enterprise monitoring tools and the supporting infrastructure.
Developing and implementing custom SolarWinds dashboards and alerts to meet the requirements of the application teams, customers, and other support teams.
Defining, creating, and maintaining processes required to monitor production and development environments to ensure a proactive approach to addressing alerts or problems.
Defining and maintaining monitoring products and component standards for monitoring capabilities to deliver a flexible, scalable, secure, reliable, resilient, and cost-effective set of data center and cloud monitoring services.
Working with application teams, customers, and other support teams to coordinate and facilitate incident triage and timely resolution of production monitoring issues.
Managing ServiceNow tickets and service requests to ensure a resolution in a timely and efficient manner.
Developing standard operating procedures and user guides for enterprise monitoring solutions.
Identifying and developing ways to improve and automate monitoring to gain operational efficiencies and improve responsiveness.

Benefits

• Medical subscription
• Laptop
• Mobile phone