Customer Service Representative - Slatina

Scurta descriere a companiei

Vimetco Extrusion, ALRO’s downstream subsidiary, is a leading Romanian aluminium extrusion company, continuously expanding since its production launch in 2006.

Based in Slatina, Romania, we operate three modern extrusion lines (two 7-inch presses, one 10-inch press) with an annual capacity of 35,000 tones.

Cerinte

Main competences:

• English language is mandatory together with very good communication skills in spoken and written format.
• Organized and self-motivated person
• Customer oriented mental attitude, with initiative and proactive
• Critical thinking and analytical abilities with attention to details
• Adaptability and solution oriented
• Ability to work independently with slight direct supervision and as a part of a team.
• Ability to understand basic technical aspects related to company industry.
• Fast reaction- working under time pressure and with deadlines.
• Very good computer skills (MS Office, Excel, Word, Power Point, Outlook)
• 2-3 years of experience in working field

Responsabilitati

Main Responsibilities:
• Identifying customer requirements and managing them in due time, as per company procedures
• Providing assistance to sales personnel and representing the interface between the company and customers;
• Preparing price offers / order confirmations/ invoices / specific reports about customers’ activity.
• Permanent collaboration with other departments for offering information/ solutions/ counseling to customers regarding their requirements;
• Internal follow up on open items such as orders/logistics/pricing issues/quality.

Beneficii

• Al 13-lea salariu
• Prime ocazii speciale (ex: Paste, Craciun, 8 mar etc)
• Training-uri
• Decontarea transportului
• Teambuilding-uri / excursii
• Petreceri/evenimente companie
• Laptop
• Telefon mobil
• Tichete de masa
• Tichete de vacanta