Back Office Specialist with Hungarian

Employer: DKV Mobility
Domain:
  • Administration - Political Sciences
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 26.03.2025
    Remote work: Hybrid

    Short company description

    DKV Mobility is the leading European B2B platform for on-the-road payments and solutions with a history of purpose driven growth for ~90 years. With our DKV Mobility service cards, our ~active customers can fuel and charge their vehicles with access to the largest energy-agnostic acceptance network in Europe; including ~67,000 conventional fuel stations, ~EV charge points and ~20,000 alternative fuel stations. Moreover, DKV Mobility is a leading provider of toll payment solutions in Europe, while also offering mobility solutions including vehicle services at ~30,000 vehicle service stations and innovative digital solutions. As part of our financial solutions, we are a leading VAT refund service provider. With ~1,700 employees, DKV Mobility generated a transaction volume of €12bn and a revenue of €492m inure purpose is to drive the transition towards an efficient and sustainable future for mobility.

    A company's purpose is bigger than its products and services. It is the reason for which something is done or created, the reason for its very existence. Our purpose reflects our corporate DNA and addresses the "Why" behind our work.

    Since day one, DKV Mobility has always been a purpose-driven company, always in motion. It is our DRIVE that has and will remain our constant companion, pushing us to constantly do better for all our stakeholders.

    Mobility, our industry and the backbone of our economy, is changing. As a market leader it is our responsibility to be a driving force of this TRANSITION.

    In this transition our customers need us more than ever. With access, technology, finance & trust we remain their reliable partner, guiding them towards a more EFFICIENT future. And by taking this road we create positive SUSTAINABLE change to keep our blue planet green and turning.

    This is our Purpose: To drive the transition towards an efficient and sustainable future of mobility.

    Requirements

    Responsibilities:

    - Your main responsibility will be to provide VAT recovery services to our clients located in Hungary;

    - Provide information about the external VAT recovery process;

    - Support clients throughout the contract duration, responding promptly and professionally to their requests to establish long-term relationships;

    - Collect and process the necessary documents for VAT refunds for tax authorities;

    - Submit VAT refund claims, adhering to deadlines set by the authorities and the company;

    - Respond to requests from authorities within the indicated deadlines;

    - Record information in the company's systems according to internal procedures.

    Responsibilities

    Requirements:

    - A good command (native or near native) of the Hungarian language verbally and in writing.

    - English at a minimum B2 level;

    - Has good time management and organizational skills, with attention to detail;

    - Possesses strong verbal and written communication skills;

    - Is results-oriented;

    - Has good skills in understanding, logically processing information, and applying new information in similar situations;

    - Is a team player;

    - Has good computer skills: Word, Excel, Outlook, Internet browsing;

    - Education level: Graduate of higher education.

    Other info

    With the philosophy "You drive, we care," DKV Group is the market leader in the field of mobility services, aiming to promote the transition to an efficient and sustainable future for mobility.

    As part of the DKV Group, Tax Refund focuses on providing financial solutions to their customers in the areas of VAT Refund. These are administrative processes that we handle from A to Z for our clients. Service orientation, attention and care are important aspects of our approach, and this is also what we are looking for in future colleagues.

    Benefits

    • Performance bonus
    • Annual bonus
    • Special events bonus (ex: Easter, Christmas)
    • Medical subscription
    • Gym membership
    • Private pension
    • Trainings
    • Courses
    • Flexible work schedule
    • Parties / company events
    • Laptop
    • Fun / Relax Area
    • Meal vouchers

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