Ocean Data & Reporting Manager

Employer: DB Schenker GBS Bucharest
Domain:
  • Customer Support - Client Service
  • Import - Export
  • Transport
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 07.04.2025
    Remote work: Hybrid

    Your aspirations are our priority.   

    Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!  

     As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.   


     At DB Schenker GBS Bucharest, your success is what matters to us.

    Responsibilities:
    • Achieves individual and team objectives set by SLA and KPI;
    • Manages and prioritizes the pipeline;
    • Documents and files results;
    • Coordinates onboarding, refresher, and skill-up trainings;
    • Assesses and addresses skill and knowledge gaps;
    • Contributes to knowledge and best practice sharing;
    • Investigates and resolves escalations and process challenges;
    • Serves as the first point of contact for complex user issues;
    • Builds and maintains relationships with internal and external stakeholders;
    • Supervises activities of direct reports or project personnel;
    • Conducts year-end performance evaluations (if applicable);
    • Prepares and distributes operational reports as needed;
    • Represents the team and processes to other stakeholders;
    • Coordinates and administers regional, cluster, and SSC Ocean reports;
    • Compiles reports and dashboards from various systems;
    • Engages with clusters/countries to improve performance;
    • Evaluates data quality and provides feedback;
    • Monitors and reports tool usage;
    • Participates in monthly/quarterly status calls;
    • Identifies gaps and suggests solutions;
    • Escalates conflicts and issues to RHO;
    • Ensures proper distribution of reports;
    • Validates and checks data;
    • Trains new users on tool usage and mapping processes.

    Qualifications:

    • 5-7 years of logistics experience, including at least one year in a supervisory or management role;
    • Experience in Reporting or Business Information Management;
    • Excellent understanding of global freight forwarding processes and operational environments;
    • Bachelor's degree in related technical/business areas or equivalent work experience;
    • Result-oriented, self-motivated, flexible, and resilient;
    • Strong analytical and problem-solving skills;
    • High attention to detail and accuracy;
    • Excellent written and verbal communication skills;
    • Good people management skills;
    • Strong interpersonal skills and customer-centric attitude;
    • Ability to deal with cultural diversity;
    • Advanced experience with MS Office (Excel, Word, Outlook) and data modeling tools (Excel, Power Query);
    • Experience with Power BI, SBI, and Microsoft apps (SharePoint, Teams);
    • Proficient in spoken and written English (academic qualification preferred);
    • Strong focus on details, figures, and statistics;
    • Willingness to travel overseas for training and review meetings;
    • Ability to manage high workloads, prioritize tasks, and maintain accuracy.

    Join us and discover what matters to you:

    Attractive Compensation Package:

    o    Annual performance-based bonus

    o    Meal tickets, Cultural vouchers

    o    Rewards & Recognition Program, Referral and Relocation bonuses

    o    Christmas and Easter bonuses

    o    Recognition of colleague improvement ideas (Ideas4SGBS)

    Health & Well-being:

    o    Hybrid or remote work options (location-dependent)

    o    Private medical subscription with family discounts (children, spouse/ life partner)

    o    4 short days per year (Leave Office Very Early)

    o    Birthday day off

    o    Extra vacation days based on seniority

    o    Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)

    o    Volunteering opportunities within the organization 

    Personal & Professional Development:

    o    Mentoring program with access to Schenker Worldwide network

    o    E-Learning platform for continuous learning

    o    Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

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