Sales Support Senior Associate Air Spot Quote

Your aspirations are our priority.  

Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!  

As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.   

At DB Schenker GBS Bucharest, your success is what matters to us.

Responsibilities:

• Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators); knows and applies the process and procedures that need to be applied. 
• Respects the performance criteria set up by the direct manager, continuously striving for quality and service improvement. 
• Ensures a proper understanding of relevant customer needs and prepares and provides accurate spot quotes to customers based on their specific requirements. 
• Maintains proper communication with internal stakeholders to ensure the attainment of correct air freight rates. 
• Ensures that the quoting process and the rates provided are compliant with the relevant regulation, company policies, and applicable standard operating procedures. 
• Proactively addresses with the direct team manager any questions, issues or discrepancies related but not limited to customer requirements, process implementation, spot quote-requests, -submissions, or -rates. 
• Coordinates with the rest of the team, under the supervision of the team manager, to ensure back up for processing spot quote requests. 
• Coordinates with the rest of the team, under the supervision of the team manager, to ensure the processing of spot quote requests from partnering global teams. 
• Creates activity reports to monitor spot quote process performance and has a proactive approach and actively considers, proposes and, under the supervision of the team manager, implements process optimization ideas. 
• Acts, when requested, as a back-up for the team manager and ensures task coordination among the other team members. 

Qualifications:

• 3-5 years of experience in a similar role; prior relevant experience in spot quoting or pricing in air freight or a related industry  
• Very good knowledge of the logistics industry (e.g. transit time statuses, Incoterms);  
• Very good accounting knowledge (charging consolidation; different types of charges)  
• Capable to react quickly and effectively on changing requirements; ability to deliver against deadlines and to perform against multiple priorities and detailed tasks 
• Excellent time management and tasks' organizing abilities 
• Excellent ability to work effectively in a customer/ service driven environment, both individually and as a team player 
• Proactive attitude identifying possible issues and the corresponding solutions, including implementation of the solutions; continuous improvement initiative  
• Exceptional communication skills (written and verbal), on direct and/or virtual collaboration with team members or business partners 
• Excellent presentation skills 
• Very good experience with the relevant software tools (MS Office - Excel, Word, Outlook, etc.) 
• Fluent spoken and written English (academic qualification preferred) 
• Internal motivation, enthusiasm, attention to detail, focus on delivering results. 

Join us and discover what matters to you:

Attractive Compensation Package:

o    Annual performance-based bonus

o    Meal tickets, Cultural vouchers

o    Rewards & Recognition Program, Referral and Relocation bonuses

o    Christmas and Easter bonuses

o    Recognition of colleague improvement ideas (Ideas4SGBS)

Health & Well-being:

o    Hybrid or remote work options (location-dependent)

o    Private medical subscription with family discounts (children, spouse/ life partner)

o    4 short days per year (Leave Office Very Early)

o    Birthday day off

o    Extra vacation days based on seniority

o    Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)

o    Volunteering opportunities within the organization 

Personal & Professional Development:

o    Mentoring program with access to Schenker Worldwide network

o    E-Learning platform for continuous learning

o    Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.