Customer Support Agent with French & English (Remote)

Join our Customer Support Team and work in a fun, energetic place where you make a difference every day!  


We're lookingforenthusiastic, customer-oriented professionals who:

✅ Are fluent in both French and English, spoken and written
✅ Are available to work full-time shifts between 10:00 – 00:00, Monday to Sunday (5 days/week)
✅ Can work remotely from any location in Romania
✅ Possess strong problem-solving skills, clear communication, and genuine empathy
✅ Adapt quickly in dynamic environments and enjoy working with technology
✅ Are skilled in time management and eager to exceed expectations
✅ Thrive in a collaborative team and are committed to delivering exceptional customer experiences  


As a Customer Support Agent you will:

✨ Gain in-depth skills in communication, troubleshooting, and cultural awareness
✨ Act as a representative for one of the most well-known global brands
✨ Provide thoughtful, effective support and solutions to real customers
✨ Contribute to a supportive, high-energy workplace that recognizes your impact
 

What’s in It for You?

We offer an amazing compensation and benefits package to help you grow and thrive:


💰 Competitive salary + performance & tenure-based bonuses
🍽️ Meal tickets every month
🏋️‍♂️ Free access to our modern, fully equipped gym in Bucharest
🏥 Private medical subscription + extra health perks (discounts on dental & optical care)
🎟️ Gym subscription reimbursement after the trial period
📚 Free Bookster virtual library subscription
🧘 Dedicated psychologist available for free sessions (online or face-to-face)
💳 Exclusive discounts on telecom, banking, tech, home appliances, wellness, travel & more
🌍 Multilingual exposure – improve your spoken & written language skills
🌟 Paid training & international career growth opportunities
🤝 CSR projects – make a difference by joining our corporate social responsibility initiatives

Benefits

• Performance bonus
• Medical subscription
• Gym membership
• Trainings
• Courses
• Certifications
• Bookster subscription
• Extra days off
• Flexible work schedule
• Teambuildings / trips
• Parties / company events
• Fun / Relax Area
• Meal vouchers