HR Assistant with French and English

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Employer: Conduent
Domain:
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Iasi
  • Updated at: 24.03.2015
    Remote work: On-site

    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    PROFESSIONAL EXPERIENCE:
    • Internship or professional experience in either / and Business Administration, Customer Service, Human Resources
    • Plus: experience in Process documentation and improvement

    OTHER REQUIREMENTS:
    • University degree
    • Good communication skills in French (written and spoken) and English
    • Proficient in using MS Office (especially MS Excel, Word and Outlook)
    • Able to understand various HR systems and their key functionalities quickly (system literate)

    PERSONAL REQUIREMENTS:
    • Motivation to learn and able to deal with complexity
    • Strong attention to detail, high level of accuracy
    • Able to deal with changing priorities and demanding situations
    • Initiative and looking for continuous improvement

    Responsibilities

    Provides administrative and first level employee support on a broad range of HR matters (mainly Employee relations and HRIS). Shared service for various legal entities and Lines of Business mainly across countries France The position offers the opportunity to become familiar with various HR areas. Performs one or more of the following duties:

    • Processes personnel forms, records statistics and handles highly confidential material
    • Answers general questions and inquiries in various areas of Human Resources to employees and supervisors
    • Creates standard employment contract documents along the employee lifecycle
    • Schedules and monitors actions and deadlines according to relevant processes
    • Maintains databases and employee records, and provides information to employees on matters pertaining to personnel forms and records
    • Compiles data for analysis and reporting, performs routine analyses and creates standard as well as customized reports
    • Assists employees in the completion of appropriate forms and following the approval workflows
    • Supports employees and supervisors on standard HR questions and by providing reports
    • Contributes to HR process standardization and harmonization across the related groups
    • Maintains and develops a knowledge database for frequently asked HR questions across the related groups

    Other info

    You can apply online or send your application in English directly to diana.arghire@xerox.com with the title "HR Assistant with French and English".