Technical Support Engineer (VAS Cloud / IPTV )

Short company description

Huawei (G)TAC Romania focuses its goals on satisfying customer needs, reducing costs and ensuring smooth business operation. Our teams offer 24/7 multi-channel access, multi-language support in 6 different languages (English, French, Spanish, Italian, Polish, German) and IT platforms used by our engineers to solve our customers’ problems.

In Romania we have 3 offices located in Bucharest and Timisoara, where we have over 200 employees.

Requirements

-Base knowledge of the operating systems (Linux or UNIX) and mainstream database (Oracle, SQL Server).
-Base knowledge of Signaling and networking equipment.
-Background of technology .Telecom technology will be better .
-Proven ability to diagnose and localize issues using logical analysis techniques
-Ability to provide concise and clear, written and verbal reports
-English fluency is mandatory
-University graduate or above in a relevant technical discipline
-Proven ability to provide legible communication
-Able to travel frequently to different countries in Europe and to work in an international environment between 3 to 9 months per year, for at least 3 years.

Responsibilities

Engineering support
-Onsite implementation for engineering project.
-Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.
-Interface with engineering partner to locate technical problems that may arise during the engineering process