1st Level Operations

Short company description

At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.

Requirements

Headquartered in Stockholm, Sweden, Ericsson is a publically listed company with more than 115,000 employees
More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what is next in information, communications and telecommunications (ICT).
A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.

Come and discover what makes YOU + ERICSSON a powerful combination


Position of 1st level Operations

ob Summary

This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities & Tasks
-Event Management
-1st level Incident Management
-Remote Site Access Control
-1st Level Assurance Support activities

Responsibilities

Position Qualifications
Core Competences:
-Knowledge of Managed Service Telecom Operations Practice
-Fluent in Romanian language
-Knowledge of 2G, 3G and 4G - network architecture (nodes, interfaces, protocols used, basic call flow, SMS flow, data traffic)
-Basic Telecom knowledge (especially Radio and Transport)
-Knowledge of PDH systems (Plesiochronous Digital Hierarchy), SDH (Synchronous Digital Hierarchy)
-Knowledge of optical fiber
-Knowledge of signaling protocols (SS7, SIGTRAN) SS7 protocol stack
-Knowledge of OSI protocol stack

Preferred Qualifications & Experience Requirements:
-Problem solving and trouble shooting skills
-Fluent in English language
-Good communication skills

Trust and Innovation - Performance: These are the core values that define Ericsson reputation and guide us in our daily work and in the way we do business.

Ericsson celebrates diversity and inclusion together with flexibility and international mobility.


Application and additional information:
The role is based in Bucharest, Romania. Please submit your application in English as soon as possible - we are working continuously with candidate selection.