SENIOR PROJECT MANAGER

The Senior Project Manager is responsible for developing strong working relationships with clients and key internal
customers in order to successfully execute projects. Collaborate with members of several operational teams and
account management to ensure that the project objectives are understood by the team and are successfully delivered.

Key responsibilities and tasks:

1. Project Management – (44%)

• Set up and implement strategy for successful completion of new and on-going projects to be delivered on time,
on budget and on scope.
• Provide project delivery timelines, effective sample plans, identifying project risks and developing risk
mitigation plans, managing changes in project scope and providing alternate solutions.
• Manage all post-delivery project needs including confirming project close with key stakeholders.
• Prepare invoices, debriefs in order to create rebound opportunities and assuring client satisfaction.

2. Ensure clear communication among all groups involved in successful delivery of projects. This includes
day-to-day communication with clients. Coordinate with other client services groups, vendors and partners.
Communicate project milestones to internal and external stakeholders. (22%)

3. Expand and leverage client relationships through understanding of client objectives. Consult during Sales
process by participating in Sales calls and meetings in order to understand the pipeline of existing opportunities
and effectively investigate and up-sell. (22%)

4. Participate in Client Services special projects such as the Client Services task force and training of new hires. (8%)

5. Assist Directors and CS Lead in balancing workload across CS team members. (4%)

Position Requirements

Education, Experience & Training required:
• Bachelor’s degree in related field or equivalent work experience.
• 4+ years of experience in business environment

Specialized Skills:

• Expert Proficiency in Microsoft Office Word, Excel, and PowerPoint.
• Knowledge of SPSS and ASCII or similar

Terms of employment

SSI offers their new colleague the opportunity to work in an open and global culture, where they welcome feedback
and ideas from their colleagues. You will be working in a challenging and inspiring environment with talented
colleagues from all over the world. We have great development opportunities for people who are driven to get results
and are not afraid of responsibility.

For administrative purposes your personal data will be kept on record and will be disclosed and transferred both
within and outside the European Economic Area, including the United States of America. We shall take all reasonable
steps to prevent any unauthorized access to your personal data.