SAP Support Level 1

Short company description

EEU Software is a fast growing software development company. We started in early 2000 and specialised in Java projects. The 80 programmers in EEU are all together a young, dynamic and highly professional team. We have implemented various applications in Europe and overseas, in countries like Spain, UK, Argentina, USA, Germany, Finland, Switzerland, France and more. EEU Software is Microsoft Partner, IBM Core Partner and Oracle Gold Partner. Our company uses the highest quality standards being ISO 9001 certified by a well-known austrian company, TUV.

Requirements

Technical skills:

- Computer Engineering University Degree;
- Excellent English language skills - reading, writing and speaking;
- Hands-on experience with Operating Systems (Linux/UNIX and Windows);
- Knowledge of Database Administration (any of Oracle/DB2/MSSQL/MySQL/Sybase) and/or SQL commands (database queries, etc.);
- Basic knowledge of networking principles;
- Availability and willingness to work shifts that can cover 24x7 (by rotation) is mandatory;
- Experience with SAP system administration (or other ERP systems) is a plus but not required (training will be provided)

It would be excellent to have also:

- Experience in a Production customer support role is a big plus;
- Experience with ITIL-based processes;
- Professional certifications (ITIL, Linux, Databases);

Responsibilities

Our colleague will be part of a global support team providing steady state support and production operations for a major enterprise cloud-based SAP offering. Job does NOT include help desk activities over the phone (ticketing system/application is being used as interface with the client).

Other info

Benefits:

• Reimbursement of agreed certifications
• Private medical subscription
• Motivating salary
• Performance bonuses
• Career path based on continuous learning and development
• Multiple ongoing projects
• Professional environment, access to leading-edge technologies