HR Admin with French and English

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Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

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Cerinte

- Fluent communication skills in English and French;
- At least 1-2 years of previous experience in HR Admin activities (HR Generalist);
- Ability to work in a global HR environment – experience in outsourcing or shared services is a plus;
- General employment law, compensation and benefits, payroll processes knowledge;
- Strong understanding of the nuances and details around HR Specific processes and procedures;
- Exposure to HR tools & technology
- Ability to deliver with accuracy and communicate effectively with all levels within the organization
- High level of attention to detail
- Effective team player

Responsabilitati

- Respond to a wide variety of HR related queries via email or telephone (compensation and benefits, procedures & policy interpretation, employee data changes, HR systems, contractual information, payroll details etc.);
- Responsible for managing day-to-day employee relation issues;
- Liaises with other departments and local providers to make sure the customers’ queries are solved in a timely manner;
- Manage customers’ data and process changes into HR applications and maintain accurate personnel files and records;
- Work together with SMEs, Process Experts and other enabler groups to find resolution to complex cases or escalates them to the next level as per the defined internal process;
- Assures all SLAs are met, having a proactive and on time delivery attitude;
- Acquire up-to-date process knowledge through training and self-learning;
- Acting as HR System specialist, performs all employee related changes, maintain an accurate data trail, tracking all inquiries and requests using the HR tools;
- Performs procedural actions to audit the HR transactions, as the case may be;
- Provides training and coaching as required, depending on the ongoing cases;
- Support enabler groups like SME and Training to develop knowledge material (handbooks, SOPs, procedures, action plans, etc.);

Alte informatii

Benefits:
- Opportunity to work in a young and dynamic environment
- Opportunities to grow in the organization
- Attractive benefits package (Meal tickets, Health Insurance, Life Insurance etc)
- Opportunity to develop and learn constantly
- Access to internal training programs (career / individual)


Company description:

Wipro BPS is a trendsetter and leader in the Outsourcing space. We invite passionate, energetic, creative and focused individuals who want to be a part of our growth story!

Wipro BPS is the best option you can find to develop your expertise in the industry. You will get immense opportunities to learn from our focused approach towards delivering long-term benefits and measurable value to our customers through:

� Business Domain Knowledge
� Integrating Technology with BPs
� Process Excellence

At Wipro, you will get a solid understanding about the best way to service the customer requirements by leveraging Quality, Innovation, self-sustaining Process Framework, IT expertise and Domain knowledge. With the best people talent, we offer customized service offerings, translating into the most flexible and cost effective services of the highest quality.

You will get the opportunity to be a part of a very capable and energetic team of over 24,000 colleagues, operating out of more than 25 delivery locations across the globe. This team from Wipro BPS has been a valued partner to all our customers in achieving their business goals. A wide range of industry options are available since we services customers in various industries including Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors. We have built deep expertise in Processes like Finance & Accounting, Procurement, Marketing, Legal, HR Services, Tech Support, Customer Services and Analytics.