Project Analyst with French and English

Scurta descriere a companiei

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

Cerinte

Requirements:

• 2-3 years of professional experience in a similar role
• Experience of supporting and working with cross-functional teams is a plus
• Excellent communication skills, fluency in spoken & written French and English
• Advanced knowledge of MS Office suite (particularly Word and Excel) and MS Project
• Strong analytical and problem solving skills
• Evidence of taking individual ownership and responsibility for delivering key outputs to a fixed schedule

Responsabilitati

Responsibilities:

• First point of contact within the Implementation project management team
• Coordinate the development and delivery of small/medium sized customer Process Change Requests (“PCR”)
• Ensure PCRs are delivered to scoped cost, quality and implementation timescale schedules
• Coordinate and maintain the Implementation team business documentation and records
• Provide ad hoc support to Implementation team Project Managers