Radio Configuration Engineer

Requirements:

• Bachelor degree / Students in their final year of bachelor's studies (Electrical, Telecommunication or Computer Engineering background);
• Knowledge of infrastructure, technology & telecommunications fundamentals;
• Knowledge of GSM/GPRS/UMTS ( R99, R4, R5 ) architecture, interfaces, reference points, functions and protocols (LTE knowledge is a plus);
• Knowledge of: BTS, NodeB, BSC, RNC (eNodeB knowledge is a plus);
• Very good command of English and German;
• Highly Flexible to support on call roster;
• Experience on multivendor equipment;
• Open minded, positive with a flexible attitude and willing to work in teams of diverse professional and cultural background;
• Excellent written and verbal communication skills are required;
• Self motivated, detail-oriented and organized;
• Customer oriented;


Responsibilities:

• Performs Radio Configuration work orders implementations (rehoming, relining, creation/deletion of nodes) within the SLA;
• Handles and analyses Trouble Tickets and recommends timely actions and solutions to Trouble Tickets;
• Escalates Trouble Tickets to third line multivendor TACs when BO cannot solve them and monitors them until solved;
• Assist remotely the field staff for the integration / configuration of the equipment or during planned works/ incidents;
• Handle the RAN technical problems reported by customers or other support organizations.
• Develops procedures for improving the work orders process;
• Participate in internal and external training sessions in order to permanently improve his/her technical skills.