Asistent servicii clienti limba germana B2

Scurta descriere a companiei

Teleperformance,is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.

We have 420,000 interaction experts across nearly 87 countries, speaking 265 languages and dialects to better serve our partners and their clients.

Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,700 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecommunication operators, gaming, tourism and others).

Since June 2021, Teleperformance Romania is certified as being a Great Place to Work. This distinction reflects the synergy that TP employees have with the company, so this achievement is for everyone in the TPRO TEAM. 

Cerinte

Candidatul ideal
- Un nivel mediu sau avansat de limba Germana
- Abilitati foarte bune de comunicare.
- Abilitati foarte bune de utilizare a calculatorului
- Disponibilitate pentru un program flexibil, in regim full-time/part-time(8h , 4h sau 6h)

Responsabilitati

Descrierea jobului
Postul presupune oferirea de suport pentru clientii nostrii prin intermediul mai multor canale: telefonic, e-mail, chat , avand posibilitatea de a alege unul dintre proiectele dorite ( gaming , turism sau asigurari )

Ce oferim:
- Program flexibil de 4, 6 sau 8 ore
- Oportunitati de dezvoltare profesionala si promovare
- Un mediu de lucru placut unde vei invata lucruri noi zilnic