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Customer Quality Manager

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Employer: Flex Romania
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Engineering
  • Job type:: full-time
    Job level: 1 - 5 ani experienta
    Location:
  • Timisoara
  • Updated at: 25-04-2017
    Remote work: On-site

    For our Timisoara site we are hiring Customer Quality Manager who will be in charge for all local related activities.

    Specifically you will:

    • coordinate the communication with the client in regards  of quality issues (conference calls/meetings); coordinate a team of quality technicians and inspectors;
    • participate in the development of proto-run, PVT (Validate new product), providing data collection and setting targets for transfer period; verify and send reports requested by the customer;
    • require and maintain corrective actions plan on quality issue and manage the process of resolving the complaints received from the client;
    • identify opportunities to improve quality and drive improvement projects;
    • lead weekly meetings project based;
    • participate in internal audits (system audit, process/product audit), preparing and  leading customer audits;
    •  coordinate the implementation of „Auto Quality Matrix” and other tools;

    Your needed skills:

    • bachelor’s degree (technical degree would be an advantage);
    • 3-5 years’ experience in a similar position or in a related area;
    • experience in electronics field is an advantage;
    • experience and knowledge working with quality tools (PPAP, PFMEA, CP, PFMEA, 8D; Ishikawa)
    • Advanced English skills; MS office very good abilities;
    • We need a person well organized, with good interpersonal abilities;
    • Able to decide and to understand the impact over the activity
    • Analytical thinking, well organized and team worker