Contract Administrator with Dutch Skills - Graduate Program (Job Number #1603374)

Short company description

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Requirements

 First level university degree or equivalent experience.
 Typically 0-2 years of related experience (e.g., supply chain, customer service, procurement, financial management).

Knowledge and Skills
 Good communication skills with ability to convey low to medium impact messages clearly (verbal, written and presentation) to internal and external peers.
 Mastery in English and Dutch.
 Basic problem-solving and analytical skills.
 Basic knowledge of the end-to-end process of sales operations.
 Basic knowledge of local legal compliance issues.
 Ability to structure and apply basic organizational skills to manage daily operational issues.

Responsibilities

Acts as a first point of contact for regular, on-going customer accounts and some “top-tier” customers, on daily operational matters.
Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post- sales programs).
Acts as a point of contact for a specialized topic (e.g., order management, special pricing) and trains team members.
Contributes to efforts to optimize current processes, often collaborating with other groups within HP to improve day-to-day activities.
Represents team as a subject matter expert on internal processes to other functions and organizations.
Assures interface between support sales, support business, delivery, back office, process development and the customer. Makes sure that questions are answered.
Assures check and balance function, business controls and audit compliance in order to secure HPE’ s financials.
Assures the admin responsibility for the realization of individual contracts. Assure that they are handled correctly from a commercial and legal point of view along the HPE Services customer support policies and procedures.
Sometimes needs to take over lead functions for customer projects from an admin point of view.