Customer Service Representative — Italian - Brasov

Scurta descriere a companiei

Majorel este unul dintre principalii furnizori de BPO din întreaga lume. Compania are peste 48.000 de angajați în 28 de țări din întreaga lume, având poziția de lider de piață în Europa, Orientul Mijlociu și Africa, Asia și America. Majorel proiectează și produce soluții personalizate pentru diferite tipuri de business-uri, acoperind o gamă largă de procese comerciale prin oferirea de servicii integrate

Cerinte

- Native or near native language proficiency in Italian language
- English proficiency and comprehension
- Excellent spoken and written communication abilities
- Customer orientation and problem-solving abilities
- Demonstrated analytical skills and attention to details
- Adaptability and capacity to easily find solutions
- Proactive attitude
- Team spirit
- Good PC operating skills and typing speed
- Availability for working in shifts

Responsabilitati

- Client support by means of phone/ email/ chat
- Offering information/ solutions/ counseling to customers regarding the company’s services
- Promoting the products and services of the company by means of knowledge, attitude, information
- Documenting all operations in the company’s database, according to the work procedures
- Compliance with company regulations with regards to Data Protection and Information Security

Alte informatii

Our Offer:
- Attractive salary package
- Working in a young motivated team
- Personal and professional development
- Working environment at international standards

Only the selected candidates will be contacted for further interviews.

The position is available in Brasov.