Customer Quality Engineer - Timis

Short company description

Valeo Timisoara is part of the Visibility Systems and began lighting production in September 2005, growing annually, with about 1500 employees today. Production is divided into three units: Original Equipment (OEM), Aftermarket - Service Market (AFM) and Special Products (SP).

In our manufacturing plant, we produce front and rear lighting systems that work with the latest technology and use complex injection, coating, varnishing, metallization and assembly processes.


Valeo is a Tech company, building the future of mobility with more than 180 plants, 60 research and development centers, and 100,000 employees in 33 countries worldwide
Join us and be part of tomorrow’s carbon-free mobility.

Requirements

At least one year experience on a similar position, in the automotive field;
Experience in dealing with complaints from clients - 8D, QRQC;
Experience in using Control Plan, FMEA, 5Why, Core Tools (an advantage);
Engineering degree;
Advanced knowledge of Microsoft Office;
Advanced level of English;
Availability for travel to delegations, in certain situations (10%);
Customer oriented and problem solving skills.

Responsibilities

Manage the relation with the customer, explain to the customer the capacities of the production and inform the customer's requirements to Plant;
Ensure that production is informed about the customer's satisfaction level in real time;
Keep the client informed of all site actions and status of analyzes and negotiate customer delays to avoid escalation;
Fill in the 8D required reports in the client portal on time;
Initiate QRQC in the VIM database, participates in isolation and validation actions;
Represent customers within Valeo regarding quality issues (communication/escalation) and Valeo company at customer's location;
Visit the customer’s location about 10% of the working time;
Participate in improving work activities through Improvement Proposals (PI).

Other info

Benefits:

Competitive financial package: salary, meal tickets and gift vouchers, the 13th salary, different bonuses and sport allowance (7card);
Private medical insurance;
Training opportunities and career development plan;
Internal and international mobility;
Foreign languages’ courses paid by the company, according to the needs of the job;
Extra vacation days according to the work experience;
Canteen in the location and meal discounts;
Bookster - virtual modern library access in our location;
Free transportation from and to Timisoara.


Please note that only eligible candidates will be contacted!