Billing Administrator (Polish, German or Italian Speakers)

Short company description

For more than 125 years, Goodyear has developed the technologies and solutions to give people the confidence to go further and faster. It’s Goodyear’s spirit of innovation that keeps vehicles on roads of every surface, around racetracks, in the air and even on the moon.

Goodyear is committed to attracting, developing and retaining associates through integrated processes and programs designed to create an inclusive culture.

Requirements

Overall work experience of at least 1-2 years;
Work experience in Billing & Systems Operations (desired);
Work experience in Sales or Customer Service;
Work experience with SAP R/3;
Ability to perform in a team and work cross-functional;
Being independent and fulfil requirements within scope and on schedule;
Communicate and behave professional both verbal and non-verbal in the appropriate environment;
Manage and consolidate high data and set the right priorities;
Fluent in English and German or Polish or Italian or Slovenian;
Profound IT Skills especially in Excel (other: Microsoft Office, MS Access, SAP R/3).

DISCLAIMER: Please take into consideration the fact that this role involves a period of 2-3 months spent in the countries of support (Germany, Italy and Poland).

Responsibilities

Maximize customer satisfaction related to service and behavior by ensuring efficient and effective interaction with internal and external customers.
Follow defined standards and guidelines and propose improvements in line with the company Class-A mindset.
Maintain a close working relationship within Supply Chain, Pricing department and regional Process & Systems team.
Continuous communication to enable the best decision based on the latest available information.
Be aware of and understand the wider business environment.
Invoicing complete- and correctness: billing due list and error handling
Blocked documents: price-checks and removal of billing blocks
Rebate agreements: settlement and reversal of unused accruals
Invoice claims and disputed amounts: credit-/ debit note handling
Responsible to contribute specific expert knowledge to the appropriate business area to drive improvements for processes, systems or tools.