Genpact manages business processes for companies around the world. We combine our process expertise, information technology and analytical capabilities with operational insight derived from experience in diverse industries to provide a wide range of services using our global delivery platform.

Genpact provides a wide range of services, including Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management.

Genpact manages complex processes in multiple geographic regions, delivering its services from a global network of more than 35 operations centers in 13 countries. Our global delivery centers are located in India, China, Guatemala, Hungary, Mexico, Morocco, the Netherlands, the Philippines, Poland, Romania, South Africa, Spain and the United States.

Our journey in Bucharest, Romania started in September 2005 with a team of 50 employees delivering IT Helpdesk Services and Accounts Payable Services in 7 different languages. We grew rapidly and opened another center in Cluj-Napoca in 2007. Today we provide IT Helpdesk Services, Finance & Accounting Services (Accounts Payable, Accounts Receivable, General Ledger), Customer Services (Collections, Ticketing and Web Reservation, Telemarketing) and Procurement services in 15 languages.