0 - 1 an experienta

BPO Process Associate with French – Reservations Call Center in Bucharest, Romania[..]

1 - 5 ani experienta

• Deliver exemplary customer service via phone calls / email / chat/ social media • As part of the Contact Center team, answer inbound calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing bookings and oth[..]

1 - 5 ani experienta

Key Responsibilities  Deliver exemplary customer service via phone calls / email / social media  As part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing b[..]

1 - 5 ani experienta

As our new Team Leader you will manage a team of up to 25 Associates aiming for top customer service delivery on multiple channels – email, voice, chat. The overall goal is to ensure our team is knowledgeable and delivers top customer service in an accurate, courteous and constant manner. [..]

1 - 5 ani experienta

Key Responsibilities  Deliver exemplary customer service via phone calls / email / social media  As part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing boo[..]

1 - 5 ani experienta

Key Responsibilities  Deliver exemplary customer service via phone calls / email / social media  As part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing boo[..]

1 - 5 ani experienta

• Communicating with customers, making outbound calls to potential customers, and following up on leads • Understanding customers’ needs and identifying sales opportunities • Keeping up with product and service information and updates • Upselling products and services[..]

1 - 5 ani experienta

Excellent speaking and writing skills in German (C1/C2 level) and English – fluency in speaking and writing correctly and at ease - mandatory Previous work experience in an international tourism environment is a valuable advantage, but not mandatory Good Communication and Customer Service skills[..]

1 - 5 ani experienta

Key Responsibilities: Provide outstanding customer service via email and phone interactions. Handle emails and manage voice calls with customers assisting with booking changes or cancellations, lost baggage, and claims. Communicating with customers through various channels Responding promptly to cu[..]