Email Support Consultant for Spotify with Turkish, French, German or Polish

Short company description

Sutherland Bulgaria is an international and diverse team with employees from a variety of backgrounds, cultures, and nationalities, creating a dynamic work environment. Opened in 2008 in Sofia, Sutherland Bulgaria is a multi-lingual customer service hub and has since grown to more than 1,000 employees between Sofia and Burgas. Our team of professionals provides technical support and customer service in 16 European languages.

Sutherland is committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our comprehensive training program offers first-hand learning experiences to hone your skills in leadership, management, and business. We are dedicated to celebrating the successes and achievements of our employees through initiatives that foster a workplace that respects our employees and values their contributions.

Beyond just providing jobs, we invest in building careers for our employees. Our work culture focuses on employee development and work-life balance. We offer growth for top performers, global resources and experiences, and the opportunity to work across a number of industries and geographies.

Requirements

What you will need to grab this opportunity?
- Excellent language skills both in English and Polish or German language
- Excellent communication skills
- Creativity
- Positive attitude and great interpersonal skills
- Motivation for development
- Previous experience with email communication with customers will be considered as plus

Did you recognize yourself? If yes - apply now!

Responsibilities

This is the perfect role for you if:
- You are a passionate music lover
- You want to be part of a team which support one of the biggest companies, providing legal music streaming service
- You have excellent communication skills and you would be happy to support the Premium users of Spotify via email
- You want to work within a multinational team with people from Sweden, Netherlands, Belgium, Germany, France, Italy, Turkey, Romania, Poland and Bulgaria.
- You want to work in friendly and positive environment
- You are looking for place where you can develop yourself professionally

Other info

And if you wonder what we can offer, continue reading…

Life@Sutherland:
• We offer competitive salary and excellent social benefits package including: Food vouchers, Transportation allowance, Health Insurance and Life Insurance
• Trainings
• Team Building activities, parties, opportunities for participation in different programs for voluntary work, charity causes, buddy system for our new colleagues coming from abroad and etc.
• Rewards and recognition programs
• Great office location

The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.