Customer Support Consultant with Arabic

Short company description

Sutherland Bulgaria is an international and diverse team with employees from a variety of backgrounds, cultures, and nationalities, creating a dynamic work environment. Opened in 2008 in Sofia, Sutherland Bulgaria is a multi-lingual customer service hub and has since grown to more than 1,000 employees between Sofia and Burgas. Our team of professionals provides technical support and customer service in 16 European languages.

Sutherland is committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our comprehensive training program offers first-hand learning experiences to hone your skills in leadership, management, and business. We are dedicated to celebrating the successes and achievements of our employees through initiatives that foster a workplace that respects our employees and values their contributions.

Beyond just providing jobs, we invest in building careers for our employees. Our work culture focuses on employee development and work-life balance. We offer growth for top performers, global resources and experiences, and the opportunity to work across a number of industries and geographies.

Requirements

What will you need to become our next top performer?
- Fluency in Arabic along with good English
- Very good communication and soft skills
- Willingness to work in a dynamic environment
- Ability to multitask and to make quick decisions
- Customer service experience would be a big plus but it is not a must
Did you recognize yourself? If yes - apply now!

Responsibilities

This would be the right role for you if:
- You are willing to work for a touristic website, maintaining adverts for variety of luxurious vocational properties (activities including reviewing photos, traveler reviews, content and etc.)
- You would be happy to assist the owners of the properties, whenever they need any help
- You are looking for a position with flexible working hours - full or part-time employment
- If you want to practice your foreign language/s

Other info

And if you wonder what we can offer, continue reading…

Life@Sutherland:
• We offer competitive salary and excellent social benefits package including: Food vouchers, Transportation allowance, VIP cards for one of the biggest shopping centers in Sofia – Serdika Center, Health Insurance and Life Insurance
• Trainings
• Team Building activities, parties, opportunities for participation in different programs for voluntary work, charity causes, buddy system for our new colleagues coming from abroad and etc.
• Rewards and recognition programs
• Great office location

The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.