Telesales Consultant for Business Applications with English

Short company description

Sutherland Bulgaria is an international and diverse team with employees from a variety of backgrounds, cultures, and nationalities, creating a dynamic work environment. Opened in 2008 in Sofia, Sutherland Bulgaria is a multi-lingual customer service hub and has since grown to more than 1,000 employees between Sofia and Burgas. Our team of professionals provides technical support and customer service in 16 European languages.

Sutherland is committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our comprehensive training program offers first-hand learning experiences to hone your skills in leadership, management, and business. We are dedicated to celebrating the successes and achievements of our employees through initiatives that foster a workplace that respects our employees and values their contributions.

Beyond just providing jobs, we invest in building careers for our employees. Our work culture focuses on employee development and work-life balance. We offer growth for top performers, global resources and experiences, and the opportunity to work across a number of industries and geographies.

Requirements

- Fluency in English language (both verbal & written) is a must
- Previous experience in sales for at least 1 year, preferably international sales
- Strong communication and analytical skills
- High focus on customers and their needs
- Understanding of small and medium businesses
- University Diploma

Responsibilities

- Handle communication with broad range of business customers and build high level of client trust
- Understand the need of the customer and propose the best solution
- Represent the company in a professional manner and achieve company goals
- Provide information on product features and functionalities
- Collaboration with technical teams if needed
- Help customers with the billing plans

Other info

Life at Sutherland:
- We offer competitive salary
- Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
- Rewards and recognition programs
- Trainings following the leading global standards for highest quality of Customer Service and Technical Support
- Structured working environment
- Career opportunities
- Great office location
- Team Building activities